Contact Us
Contact Us
Thank you for reaching out to Zalvora. Our customer support team is ready to assist with order inquiries, sizing questions, return requests, and general product information.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM Mountain Time (MT)
We do not operate on weekends and Canadian statutory holidays.
For the fastest assistance with orders, please include your order number and the email address used at checkout in your message. We aim to reply to all inquiries within 1–2 business days.
Contact Information
Email: pezamatthias@gmail.com
Phone: +1 514 633 2532
Business Office
Address: 500 Centre St S Ste 4000, Calgary, AB T2G 1S6, Canada
Our Calgary head office handles brand operations, customer service management and administrative correspondence. Please note this location is not open to walk-in customers and does not accept in-person returns or exchanges.
Fulfillment Warehouse
Address: 2100C 52e Avenue, Lachine, QC H8T 2Y5, Canada
Our Lachine warehouse is exclusively used for order fulfillment, inventory storage and outbound shipping. We do not accept returned parcels, walk-in visits or drop-offs at this location without prior written authorization from our support team. Unsolicited returns sent directly to the warehouse cannot be processed.